LEGAL NOTICE AND PRIVACY POLICY
This Legal Notice and Privacy Policy governs the website www.marbellarentacar.com and provides information in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD), and Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).
1. IDENTIFICATION OF THE WEBSITE OWNER
Commercial name: MARBELLA RENT A CAR
Company name: TALLER HERMANOS SARMIENTO CHAPA Y PINTURA SL
Tax identification number (NIF): B29667458
Registered address: Polígono Industrial Villa Rosa, Carretera de Guadalmar, 4-6, 29004 Málaga, Spain
Telephone: +34 952 170 664
Correo electrónico: info@marbellarentacar.es
Websites: www.marbellarentacar.com / www.hermanossarmientos.com
MARBELLA RENT A CAR is responsible for the management of this website and acts as the data controller for personal data processed in connection with its vehicle rental services.
2. PURPOSE OF THE WEBSITE AND CONDITIONS OF USE
This website provides information about the vehicle rental services offered by MARBELLA RENT A CAR and allows users to request information, contact the company and, where available, make vehicle reservations and payments.
By accessing this website, visitors acquire the status of users and undertake to use the website lawfully, respecting applicable legislation and the rights of third parties.
MARBELLA RENT A CAR reserves the right to update website content and these legal conditions whenever necessary, without prejudice to applicable legal obligations.
3. PERSONAL DATA CONTROLLER
The controller responsible for processing personal data is:
TALLER HERMANOS SARMIENTO CHAPA Y PINTURA SL
NIF: B29667458
Address: Polígono Industrial Villa Rosa, Carretera de Guadalmar, 4-6, 29004 Málaga, Spain
Email: info@marbellarentacar.es
Telephone: +34 952 170 664
The company processes personal information in accordance with applicable data protection legislation and implements appropriate technical and organisational measures to protect personal data.
4. PERSONAL DATA COLLECTED
Depending on the services requested, MARBELLA RENT A CAR may process the following categories of personal data:
- Identification data, including names and surnames.
- Contact information, including email addresses, telephone numbers and postal addresses.
- Vehicle reservation and rental information, including booking dates, selected vehicles and rental preferences.
- Identification documents and driving licence information where required for vehicle rental contracts.
- Billing information, payment confirmations and transaction references.
- Communications received through contact forms, email and other communication channels.
- Technical information, including IP addresses and website access logs.
Only personal data necessary and proportionate to the purposes of processing will be collected.
5. PURPOSES AND LEGAL BASIS FOR DATA PROCESSING
Personal data may be processed for the following purposes:
- Customer enquiries: responding to information requests and managing pre-contractual communications, under Article 6(1)(b) GDPR or another applicable lawful basis.
- Vehicle reservations and rental contracts: managing bookings, contractual relationships, vehicle collection and return, under Article 6(1)(b) GDPR.
- Payments and invoicing: processing rental payments and complying with accounting and tax obligations, under Articles 6(1)(b) and 6(1)(c) GDPR.
- Legal compliance: complying with applicable statutory obligations, under Article 6(1)(c) GDPR.
- Website and information security: protecting technical systems, preventing unauthorised access and investigating security incidents, where justified by Article 6(1)(f) GDPR.
- Analytics and optional cookies: processing information through non-essential technologies only after obtaining valid consent, where required.
- Commercial communications: sending promotional information only where permitted by the GDPR and LSSI-CE.
6. THIRD-PARTY SERVICE PROVIDERS AND ACCESS TO PERSONAL DATA
MARBELLA RENT A CAR uses external service providers and independent technical professionals to support vehicle rental management, website hosting, business communications, technical maintenance and payment processing.
These providers may have access to personal information only where necessary to deliver their contracted services.
Where a provider acts as a data processor, the relationship must be governed by a data processing agreement compliant with Article 28 GDPR.
6.1. Cargestión – Vehicle Rental Management Software
Commercial name: CARGESTION – CARPLUS
Company name: GALAXY SOFTWARE SL
Tax identification number (NIF): B93137156
Registered address: Avenida Manuel Fraga Iribarne, 17, Edificio Fuente Lucena, Planta Alta, Oficina 7, 29620 Torremolinos, Málaga, Spain
Correo electrónico: info@cargestion.com
Sitio web: www.cargestion.com
Cargestión provides vehicle rental management software used to administer customer reservations, rental agreements and related administrative processes.
Depending on the services and system configuration, Cargestión may process customer identification details, contact information, reservations, rental contracts, billing information and transaction records.
Where GALAXY SOFTWARE SL processes personal data on behalf of MARBELLA RENT A CAR, such processing must be governed by a data processing agreement and the documented instructions of the controller.
6.2. Website Hosting – Raiola Networks
Company name: RAIOLA NETWORKS SL
Tax identification number (NIF): B27453489
Registered address: Avenida de Magoi, 66, Semisótano Derecha, 27002 Lugo, Spain
Correo electrónico: info@raiolanetworks.es
Sitio web: www.raiolanetworks.com
Raiola Networks provides website hosting infrastructure for MARBELLA RENT A CAR.
Its services may involve the hosting, storage, backup and technical processing of website files, databases, contact form submissions, reservation information and server access logs.
Access to personal information is limited to what is necessary for infrastructure management, technical support, maintenance and security.
Where Raiola Networks acts as a data processor, its processing activities must be subject to applicable contractual and data protection obligations.
6.3. Corporate Email Services – Google Workspace
Service: Google Workspace
Provider: Google, through the relevant contracting entity and affiliated service providers
Sitio web: workspace.google.com
MARBELLA RENT A CAR uses Google Workspace for corporate email services associated with the marbellarentacar.es domain.
The service is used to send, receive, store and manage business communications, including customer enquiries, reservation correspondence and administrative messages.
Personal information contained in these communications may be processed by Google in accordance with the applicable Google Workspace agreements, data processing terms and privacy obligations.
Google Workspace is a separate service from the website hosting infrastructure provided by Raiola Networks.
6.4. External Website Administration and Technical Maintenance
Service provider: Ricardo Xalma
Professional status: Self-employed professional (Autónomo)
Service: Website administration, technical maintenance and support.
Ricardo Xalma provides independent technical services related to the administration, maintenance, configuration and operation of the MARBELLA RENT A CAR website.
As a website administrator, he may have authorised technical access to personal information submitted by customers through website contact forms, reservation interfaces or other website systems.
He has access only to his own assigned corporate email account and does not have routine access to other employees’ email inboxes.
Any access to personal data through website administration systems must be limited to the performance of authorised technical and maintenance services.
Personal data may not be used for independent purposes or disclosed to unauthorised third parties.
Where these services involve processing personal data on behalf of MARBELLA RENT A CAR, the relationship must be governed by an appropriate data processing agreement under Article 28 GDPR, including confidentiality and security obligations.
6.5. Payment Processing – Redsys
Where online card payments are enabled, MARBELLA RENT A CAR may use the Redsys payment infrastructure and the corresponding acquiring financial institution to process transactions securely.
Payment information required to authorise a transaction is processed through the relevant payment systems.
MARBELLA RENT A CAR may receive payment confirmations, transaction identifiers, payment status information and other records necessary for reservation management, accounting, refunds and legal compliance.
The data protection responsibilities of Redsys and the participating financial institution depend on the contracted payment service and the applicable agreements.
6.6. Other Legally Authorised Recipients
Personal information may also be disclosed to competent public authorities, courts, tax authorities and other legally authorised recipients where required by law.
MARBELLA RENT A CAR does not sell customer personal data to third parties.
7. INTERNATIONAL DATA TRANSFERS
Some technology providers may process or access personal data from countries outside the European Economic Area.
Where international transfers occur, MARBELLA RENT A CAR will ensure that the applicable requirements of Chapter V GDPR are met, including the use of an adequacy decision or appropriate safeguards such as the European Commission’s Standard Contractual Clauses, where applicable.
Users may request information about applicable international transfer safeguards by contacting info@marbellarentacar.es.
8. DATA RETENTION
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.
- Customer enquiries will be retained for the time necessary to respond and manage the request, unless a lawful reason justifies further retention.
- Reservation and rental information will be retained during the contractual relationship and for any subsequently applicable legal retention or limitation periods.
- Accounting and tax information will be retained in accordance with applicable legislation.
- Technical and security logs will be retained for periods proportionate to the relevant operational and security purposes.
- Data processed on the basis of consent will be processed until consent is withdrawn or another applicable retention limit is reached.
When the relevant retention period expires, personal data will be securely deleted, anonymised or, where legally required, retained with restricted access.
9. RIGHTS OF DATA SUBJECTS
Individuals whose personal data is processed by MARBELLA RENT A CAR may exercise the following rights, subject to the conditions established by applicable legislation:
- Right of access to personal data.
- Right to rectify inaccurate or incomplete personal information.
- Right to erasure.
- Right to restriction of processing.
- Right to object to certain processing activities.
- Right to data portability.
- Right to withdraw consent at any time, without affecting the lawfulness of previous processing.
- Right not to be subject to certain decisions based solely on automated processing, where applicable.
To exercise these rights, users may contact:
MARBELLA RENT A CAR
Correo electrónico: info@marbellarentacar.es
Postal address: Polígono Industrial Villa Rosa, Carretera de Guadalmar, 4-6, 29004 Málaga, Spain.
The company may request additional information where reasonably necessary to verify the identity of the applicant.
Requests will be handled within the time limits established by applicable data protection legislation.
Individuals also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.
10. COOKIES AND ANALYTICS
This website may use strictly necessary cookies to support essential functions, security and technical operation.
Non-essential cookies, including analytics or advertising technologies where applicable, will only be activated after obtaining the user’s valid consent.
Users must be offered clear options to accept, reject or configure non-essential cookies.
Continuing to browse the website does not constitute valid consent to the installation of non-essential cookies.
Users may withdraw or modify their consent through the available cookie preference mechanism.
Further information about the cookies actually used, their providers, purposes and retention periods is available in the website’s Cookie Policy.
11. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The website, including its programming, design, structure, graphics, text, images, logos and other elements necessary for its operation, is owned by MARBELLA RENT A CAR or used under the appropriate licences or authorisations.
All website content is protected by applicable intellectual and industrial property legislation.
Reproduction, distribution, commercial exploitation, modification or other unauthorised use of protected content is prohibited, except where expressly permitted by law or authorised by the relevant rights holder.
Third-party trademarks, images, logos and other protected materials remain the property of their respective owners.
Any possible infringement of intellectual or industrial property rights may be reported to info@marbellarentacar.es.
12. WEBSITE SECURITY AND LIABILITY
MARBELLA RENT A CAR adopts appropriate technical and organisational measures to support the confidentiality, integrity and availability of the information processed through its website.
However, uninterrupted website availability and the complete absence of technical incidents cannot be guaranteed.
The company will not be responsible for incidents arising from circumstances outside its reasonable control, except where liability cannot lawfully be excluded.
Where the website contains links to third-party websites or services, users should review their respective legal notices and privacy policies.
MARBELLA RENT A CAR is not responsible for the independent processing practices of third-party websites, without prejudice to applicable legal responsibilities.
13. IP ADDRESSES AND TECHNICAL LOGS
Website servers and technical security systems may automatically record information including IP addresses, access dates, requested resources and other technical data.
This information may be processed for website operation, security monitoring, troubleshooting and the prevention of unauthorised access.
IP addresses may constitute personal data and will be processed in accordance with applicable data protection requirements.
14. APPLICABLE LAW AND JURISDICTION
This website and its related activities are governed by applicable Spanish law and European Union legislation.
Any dispute arising from the use of this website will be submitted to the competent courts and tribunals determined by applicable law.
Mandatory consumer protection rules and other applicable jurisdictional provisions will remain unaffected.
15. UPDATES TO THIS POLICY
MARBELLA RENT A CAR may update this Legal Notice and Privacy Policy to reflect changes in legislation, technical infrastructure, service providers, contractual relationships or the services offered.
The updated version will be made available on this website.
Last updated: 24 October 2026
